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Frequently ask questions

1. Come mi registro su
Semplice per registrarsi sul sito basta andare sul link "LOG IN" e inserire la propria mail nella casella "indirizzo email" per procedere all'iscrizione sul nostro sito e poter procedere all'acquisto on line di tutti i nostri prodotti.
2.  How can I place an order?
To place an order you will need to enter the page of the article and make a choice between doing the configuration parameters offered by our system and enter the desired quantity in the cart. Decide date of delivery and the program will provide self-configuring the price directly online
3. How can I send the graphic file?
At the end the purchase process, after you insert the data related to product, you will be asked to upload the file corresponding to processing in the section "Summary of the cart" procedure with DRAG and DROP files. You can upload the file in a second time from your area "My Account" or send it in a DVD or CD to our address: Via Passo del Tonale, 17 / 19-25038 ROVATO (Brescia) If, however, you must upload the file after you have already completed the order or you need to replace it (if still possible), click in the section'' Area files". Finally, note that the maximum limit for each file is 500 MB. You can also use the service transferring the graphic file at specifying the order number.
4. Can I know the status of my order?
LOGIN entering your username (corresponding to your email address) and password to access your USER AREA and clicking on the "History and details of my orders" you will be directed to the historian of your orders where once you have identified the order to follow all the detail in particular.